Fancy building to-spec PCs for the Bank of England, and more? A £46m end user support contract is up for grabs

Trending 2 years ago

The Bank of England has said it is looking for an IT supplier to support its extended individual machine property successful a statement which is group to beryllium worthy astir £46.5m.

To get to grips pinch supporting 6,232 laptops, 589 desktop PCs, 2,237 tablets and astir 160 printers, nan publically owned cardinal slope of nan UK is looking to name "a move and proactive strategical partner", according to a tender announcement published this week.

The End User Compute (EUC) statement seeks to found "single supplier accountability for wide service" and is group to past for 5 years pinch an action to widen for a further two.

"We expect our partner to continuously thrust betterment successful nan services pinch a extremity to go operationally silent. We besides expect our partner to adhere to nan Bank’s values and observe a moving ethos based connected partnership, transparency and trust," The Old Lady of Threadneedle Street, arsenic nan Bank is sometimes known, said successful nan tender notice.

The agelong database of tasks includes being a value-added reseller (VAR) for hardware and "on-demand" proviso of exertion and package packaging, first-line work desk, and second-line desktop support.

"The Bank is seeking a supplier to thrust betterment to end-user experience," it said.

The contractor will besides beryllium expected to supply distant build services for hardware including nan off-site unafraid assembling of "Bank build" PCs. Knowledge management, specified arsenic nan proviso of support documentation, FAQ, a self-service portal, knowledge base, and outputs of problem management, will besides beryllium portion of nan deal.

The Bank expects nan supplier to build and support modular Windows operating strategy associated tasks, negociate group argumentation objects, and negociate nan monthly spot cycle. It besides wants package and desktop exertion packaging.

At first, nan supplier will beryllium expected to usage nan Bank's BMC Remedy helpdesk system.

Founded arsenic a backstage slope successful 1694 during nan reign of Mary II of England, nan Bank of England was privately owned until it was nationalised successful 1946. Tony Blair's New Labour authorities made it an independent nationalist organisation successful 1998, wholly owned by nan Treasury Solicitor connected behalf of nan government.

In July, The Bank of England awarded Accenture an £81.4m woody to renew its Real Time Gross Settlement (RTGS) service, which settles much than £600bn successful UK payments each moving day. ®